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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Justin Nazareno

April 2, 2026

5  out of  5
rating by Justin Nazareno
"Emily at State Farm in Festus, MO was fantastic to work with. She made setting up my renters insurance quick, clear, and stress‑free. She was friendly, knowledgeable, and walked me through everything without any pressure. I really appreciated how easy she made the whole process. Highly recommend her."
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Jack field

March 31, 2026

5  out of  5
rating by Jack field
"Cynthia was extremely helpful in getting me the personalized help that I needed!"
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Travis Attkisson

March 16, 2026

5  out of  5
rating by Travis Attkisson
"Cynthia was amazing to work with! She was very communicative and able to give helpful feedback."
We responded:
"Thank you for the wonderful 5-star review, Travis! We are so happy you had a wonderful experience with us here at Emily Brady State Farm. If you ever need anything down the road, do not hesitate to reach out—we would love to help! - Emily Brady"
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Steve Smith

March 16, 2026

5  out of  5
rating by Steve Smith
"I switch to State Farm after almost 30 years with GEICO. I was reluctant to switch because I was very happy with the service at GEICO. Emily’s State Farm team way surpassed my very high expectations. They are super professional and responsive. And they saved me a lot of money, too! Highly recommended."
We responded:
"Thank you for the amazing review, Steve! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. - Emily Brady"
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Erin Gallagher

March 13, 2026

5  out of  5
rating by Erin Gallagher
"I have worked with Emily Brady and her team for about the last 5 years and it has been exceptional service. Recently, I moved and was transferring over my renter’s insurance to my new place including adding additional people to the policy. It was a very seamless process. Cynthia was incredibly helpful with the process, helping me via phone, text, and emailed while I traveled. Couldn’t ask for a better team to assist."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you continue to have a positive experience with Your Brady Bunch Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Festus. - Emily Brady"
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Mike Leopold

March 6, 2026

5  out of  5
rating by Mike Leopold
"Extremely great, professional and quick service. Got a quote back next day. Alex was very professional and helpful on my insurance needs. Will use them again."
We responded:
"Thank you so much for the kind review, Mike! ⭐️ We’re so glad to hear you had a great experience. Alex takes a lot of pride in providing professional, helpful service and making sure our customers get the information they need quickly. We truly appreciate you trusting our team with your insurance needs and look forward to helping you again in the future! 😊 - Emily Brady"
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Brooklyn Portell

February 28, 2026

5  out of  5
rating by Brooklyn Portell
"Cynthia and Emily are great, very open to questions, and very upfront, exactly what I want out of my insurance agent. Cynthia was very helpful in setting my car and renters insurance up. They're also flexible; my paycheck had issues posting and they waived any fees related to my premium getting refunded and waited until the money was available in my account to take it back out. Can't ask for much more in my opinion, great service and flexibility when mistakes happen that are out of your control."
We responded:
"Thank you for the wonderful 5-star review, Brooklyn! We are so happy you had a wonderful experience with us here at Emily Brady State Farm. If you ever need anything down the road, you know we are here to take care of you! -Emily Brady"
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Adan Pulido

February 14, 2026

5  out of  5
rating by Adan Pulido
"Emily Brady State Farm is the “Good neighbor” that we need here in our community. Thanks for providing great customer service and rates for my auto insurance. Emily and her team members are top notch."
We responded:
"Adan, we truly appreciate you taking the time to share your experience. Being a “good neighbor” here in our community means everything to us, and we’re so grateful for the opportunity to serve you. Providing great customer service and competitive car insurance rates is exactly what we strive for every day. I’m especially proud of our team — they work hard to make sure every customer feels supported and taken care of. We’re thankful to have you as part of our Emily Brady State Farm family! - Emily Brady "
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Mathew Britton

February 14, 2026

5  out of  5
rating by Mathew Britton
"Nicole provided excellent customer service — friendly, professional, and very helpful. She answered all my questions clearly and made the process easy from start to finish. Highly recommend working with her!"
We responded:
"Thank you so much for the wonderful five-star review, Mathew! ⭐️ We’re so glad to hear that Nicole provided excellent service. She truly takes pride in being friendly, professional, and thorough, and it means so much to see that reflected in your experience. We appreciate your recommendation and are grateful for the opportunity to serve you. If you ever need anything, Nicole and the rest of our team are always here to help! - Emily Brady "
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Carrie Drish

February 12, 2026

5  out of  5
rating by Carrie Drish
"Nicole P. is truly a pleasure to work with. She is hardworking, reliable, and consistently goes above and beyond. Her positive attitude and professionalism make every interaction smooth and enjoyable. I highly recommend her"
We responded:
"Carrie, thank you so much for your kind words and five-star review! We are incredibly proud to have Nicole on our team. She truly does go above and beyond for our customers, and it means so much to hear that her hard work, reliability, and positive attitude made such a great impression. Providing smooth, professional, and enjoyable experiences is exactly what we strive for every day. We appreciate your recommendation and your trust in our office! – Emily Brady "
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Lindsey Johnston

February 12, 2026

5  out of  5
rating by Lindsey Johnston
"Nicole goes above and beyond. She’s organized, professional, and genuinely cares about the people she helps. It’s rare to find customer service like this these days!"
We responded:
"Thank you. Lindsey, for the wonderful five-star review! We’re so grateful you took the time to share your experience. Nicole truly takes pride in being organized, professional, and making sure every customer feels cared for and supported. Hearing that her service stood out — especially in today’s world — means more than you know. We’re proud to have her on our team and thankful for the opportunity to serve you! – Emily Brady "
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Jessica Overbey

February 11, 2026

5  out of  5
rating by Jessica Overbey
"I had a great experience working with Nicole. She was quick to respond, answered all my questions clearly, and made sure everything was handled correctly. You can tell she truly cares about helping people."
We responded:
"Thank you so much for the five-star review, Jessica! We’re so glad you had a great experience working with Nicole. She truly prioritizes clear communication, responsiveness, and making sure everything is handled correctly the first time. It means a lot to hear that her care and dedication came through in your experience. We appreciate your trust in our office and are always here to help! – Emily Brady "
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edin huskic

January 28, 2026

5  out of  5
rating by edin huskic
"Always helpful and good customer service!"
We responded:
"Edin, thank you so much for the kind review! We truly appreciate you taking the time to share your experience. It was our pleasure helping you add new the new vehicle to your car insurance policy, and we’re glad everything went smoothly. Providing helpful, responsive service is always our goal, and we’re grateful for the opportunity to work with you. Please don’t hesitate to reach out if you need anything at all! - Emily Brady"
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J T

January 27, 2026

5  out of  5
rating by J T
"Emily and her team are the best. Special shout out to Amity who is always professional and patient when answering questions. I would recommend them for all your insurance needs."
We responded:
"Thank you so much for the amazing review, JT! We truly appreciate your kind words and your recommendation. I’m especially glad to hear Amity has been taking great care of you — she really does a wonderful job making sure questions are answered clearly and thoroughly. Our whole team works hard to provide that level of service, and it means a lot to know it’s making a difference. We’re always here whenever you need us! - Emily Brady"
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tanya blake

January 26, 2026

1  out of  5
rating by tanya blake
"The absolute worst experience trying to get State Farm to follow through with a second roof claim that was filed and rejected because of “wear and tear”. If hadn’t called the office I would have had no way of knowing it had been rejected. Reached out to Emily Brady and no response. I’ve been a State Farm client for 30 years. This will keep happening because they realize their customers have no recourse. Please go elsewhere for homeowners and auto."
We responded:
"We’re very sorry to hear how frustrated you’re feeling — claim situations, especially involving home damage, can be incredibly stressful, and we never want any client to feel left in the dark. While we can’t discuss claim details publicly, we do want to clarify that our office has been actively working to advocate on your behalf. Our team has made multiple contacts with the claims department to request further review, and we are continuing to help pursue the additional inspection process. That process does require specific documentation and review steps through the claims department, but please know we are not stepping away from it. Emily was out of the office briefly due to an injury but has since personally stepped in to assist with escalation efforts. We understand how important this is and remain committed to supporting you through the process. Please contact our office directly so we can continue working together toward resolution — we truly value your many years with us and want to help in every way we can."
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B D

January 23, 2026

5  out of  5
rating by B D
"⭐⭐⭐⭐⭐ Alex was absolutely outstanding helping me switch over both my home and auto insurance. She was friendly, knowledgeable, and incredibly responsive, and she made what is usually a frustrating process completely painless. Everything was explained clearly, handled quickly, and done right the first time. I couldn’t recommend her any higher—this is how insurance should be handled."
We responded:
"Thank you so much for the amazing review, BD! We’re thrilled to hear about your experience with Alex. She truly cares about making the insurance process simple, clear, and stress-free, so it means a lot to know that came through. Helping clients switch their home and auto coverage smoothly — and getting everything handled quickly and correctly the first time — is exactly what we aim for. I’ll be sure Alex sees your kind words; they’ll make her day. We appreciate your trust and your recommendation, and we’re always here whenever you need us! -Emily Brady "
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Darien V Baez

January 19, 2026

5  out of  5
rating by Darien V Baez
"Amity helped me get better coverage, at a cheaper rate than I was paying. Along with her great customer service, I have found my new insurance company."
We responded:
"Thank you so much for the 5-star review, Darien! We’re thrilled to hear that Amity was able to help you secure better coverage with savings while providing great customer service. She truly takes pride in making sure clients feel confident in their coverage choices. We appreciate your trust in our agency and are grateful to have you as part of our insurance family! - Emily Brady"
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John Thien

January 15, 2026

5  out of  5
rating by John Thien
"I recently had questions about my car policy. I called Emily's office and talked to Alex. Alex was very helpful. She went out of her way to answer all of my questions. It was a pleasant experience."
We responded:
"John, thank you for taking the time to leave us a 5-star review! We’re so glad to hear that Alex was able to assist you with your car insurance questions and provide such a pleasant experience. She always goes the extra mile to make sure our clients feel informed and supported. We appreciate your trust in our office and are always here when you need us! - Emily Brady"
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Josh Barton

January 13, 2026

5  out of  5
rating by Josh Barton
"Amity was amazing to work with and extremely thorough. She had a quote to us fast and saved us a TON of money. I will definitely recommend State Farm Insurance, Emily Brady and Amity to anyone."
We responded:
"Thank you so much for the 5-star review, Josh, and your kind words! It is very warming to hear that Amity was so thorough, responsive, and able to help you secure significant savings. She takes great pleasure in providing efficient, personalized service. We truly appreciate your recommendation of State Farm, my office, and Amity, and we’re grateful for the opportunity to serve you. - Emily Brady"
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darla crask

January 13, 2026

5  out of  5
rating by darla crask
"Emily Brady's team is so nice and easy to work with. They are always there to answer questions and are super helpful. Cynthia did a check for me on auto insurance that saved me quite a bit monthly, with the same coverage I had elsewhere, and it was super easy to switch. Cynthia was knowledgable, friendly and it hardly took any time at all. I definitely recommend this team!"
We responded:
"Darla, thank you so much for the 5-star review and your thoughtful words! It is wonderful to hear that our team has been easy to work with and always helpful when you have questions. Cynthia will be so happy to know she was able to save you money while keeping the same coverage and making the switch quick and seamless. We truly appreciate your recommendation and are grateful for the opportunity to serve you! - Emily Brady"
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Cassaundra Bash

January 12, 2026

5  out of  5
rating by Cassaundra Bash
"Very kind! She was extremely helpful too 🥰"
We responded:
"Thank you so much for the kind five-star review, Cassaundra! We truly appreciate you taking the time to share your experience. It means a lot to know you felt well taken care of, and we’re always happy to help. We look forward to working with you again!” - Emily Brady"
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Jonathon White

January 12, 2026

5  out of  5
rating by Jonathon White
"Alexandra Magar was absolutely fantastic and made upgrading my auto insurance to full coverage as easy as it could be. She took care of everything, all I had to do was pick from a couple of options and answer a few questions, and it was done! It happened in less than a day, and was as easy as it could be. A great experience."
We responded:
"Jonathon, thank you so much for the five-star review and for taking the time to share your experience again—we truly appreciate your continued trust over the years! We’re thrilled to hear that Alex made upgrading your auto insurance to full coverage such a smooth and easy process. Taking care of the details and presenting clear options is exactly what we strive for, and we’re so glad it was completed quickly and stress-free. Thank you for choosing us—we look forward to continuing to serve you! - Emily Brady"
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Rob Griffith

January 11, 2026

5  out of  5
rating by Rob Griffith
"I obtained both auto and home insurance with Amity Portell at State Farm Insurance in Festus MO. The process was friendly and productive. Every aspect was thoroughly explained and Amity went above and beyond to get me the most discounts which made the experience even more rewarding. Thank you Amity, I will be spreading the word!"
We responded:
"Thank you so much for the five-star review, Robert, and for choosing Emily Brady State Farm! We’re thrilled to hear that Amity provided a friendly, productive experience and took the time to thoroughly explain every aspect of your auto and home insurance. Going above and beyond to find every available discount is exactly the level of service we strive for. We truly appreciate your trust and your willingness to spread the word—it means more than you know! - Emily Brady"
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Monica Bratcher

January 9, 2026

5  out of  5
rating by Monica Bratcher
"She save us a lot of money on all our insurance needs. She is a wonderful person to have working with you guys."
We responded:
"Monica, thank you so much for the five-star review! We’re thrilled to hear that our team was able to save you money on your insurance needs. We’re grateful you had such a positive experience, and we appreciate your trust and look forward to continuing to serve you! - Emily Brady"
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Kasi Robison

January 8, 2026

5  out of  5
rating by Kasi Robison
"Emily was super thorough going over different coverage options and the prices with me to figure out most affordable pricing for me while still making sure I was covered. She is very kind and understanding!"
We responded:
"Thank you so much for the 5-star review, Kasi! I truly appreciate your kind words. It was important to me to take the time to walk through your coverage options and find pricing that was both affordable and provided the protection you need. I’m grateful for the opportunity to work with you and for your trust—please don’t hesitate to reach out if I can ever help in the future. - Emily Brady"