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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gauri Babu

September 24, 2026

5  out of  5
rating by Gauri Babu
"Ms. Brady's office has always been lovely to work with, especially Alex who has always been very kind and extremely helpful (twice now she's given me a hand, once for a claim and more recently for getting an updated insurance card.) I wouldn't hesitate to recommend them for your insurance needs!"
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Barry Allison

September 24, 2026

5  out of  5
rating by Barry Allison
"Wonderful people to deal with and also took care of all of my concerns."
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Bob Truman

September 23, 2026

5  out of  5
rating by Bob Truman
"I really struggle with unplanned or out of routine situations, and Emily has been consistent, patient, and exceedingly helpful at the times when I felt the most vulnerable. Exactly what I want from my agent. She is highly recommended."
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David Clayton

September 22, 2026

5  out of  5
rating by David Clayton
"I asked Alexandra for a assistance with information I need for my rental properties and she responded immediately! She was very pleasant and professional to work with. Thank you Alexandra!"
We responded:
"David, thank you so much for the wonderful review and for trusting our agency with your rental properties over the years! We truly appreciate your continued business and loyalty. We’re so glad Alexandra was able to provide the information you needed quickly and make the process easy. We’ll be sure to share your kind words with her. Thank you for being such a valued customer! - Emily Brady
"
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Gordon Riggs

September 16, 2026

5  out of  5
rating by Gordon Riggs
"Dealing with Alexandra was an absolute pleasure. She was courteous, professional, and extremely helpful in setting up a new policy. 10 out of 10 stars."
We responded:
"Gordon, thank you so much for the wonderful review! We’re thrilled to hear that Alex made setting up your new policy such a positive and easy experience. We’re lucky to have her on our team, and we truly appreciate you trusting our office with your insurance needs. And we’ll gladly take the 10 out of 10 stars! ⭐😊 - Emily Brady"
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Jasmine R

September 8, 2026

5  out of  5
rating by Jasmine R
"Alexandra and Emily are great! Respond quickly, always willing to answer all my questions and Alexandra helped me get my new vehicle insured ASAP."
We responded:
"We LOVE hearing this! 🥰 Alex is a rockstar, and I’m so glad she was able to make getting your new car insurance taken care of so quick and easy! 🚗💨 We know insurance questions can come up at the most random times, so we’re always happy to help, explain things, and make sure you feel confident about your coverage. Thank you for trusting our team with your auto insurance — we truly appreciate you! ❤️ - Emily Brady"
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Megan Imel

September 2, 2026

5  out of  5
rating by Megan Imel
"Emily and her team are exceptional! Easy to work with, great attention to detail. Would recommend them for home, auto and life insurance all day every day!"
We responded:
"Thank you so much. Megan, for the incredible five-star review! We truly appreciate your kind words about our team and are so glad you’ve had such a positive experience working with us. Attention to detail and making insurance easy and stress-free are exactly what we strive for every day. Thank you for trusting us with your home, auto, and life insurance needs—and for recommending Emily and the team! We’re grateful to have you as part of our State Farm family! ❤️ - Emily Brady"
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Bailey Hollandsworth

August 31, 2026

5  out of  5
rating by Bailey Hollandsworth
"I had a great experience working with Alex to get an insurance quote. They were very professional, helpful, and took the time to answer all of my questions and explain my options. The process was quick, easy, and stress-free, and I really appreciate the effort they put into finding me a good rate.

Highly recommend Alex to anyone looking for someone who is knowledgeable, responsive, and genuinely willing to help. Great job!"
We responded:
"Bailey, thank you so much for the wonderful 5-star review! ⭐ We’re thrilled to hear that Alex made your insurance experience quick, easy, and stress-free. She truly cares about making sure our customers understand their options and feel confident in their coverage.
We’re lucky to have Alex on our team, and we appreciate you taking the time to recognize her professionalism, knowledge, and willingness to help. We’re so glad we could help you find a great rate! ❤️ - Emily Brady
"
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Jakia Brown

August 26, 2026

5  out of  5
rating by Jakia Brown
"Cynthia is alwayssssss patient and helpful....best ever. I've been with STATE FARM FOR YEARSSSSS .. SHE ROCKS. ..AND MOST DEFINITELY KNOWS HER STUFF.... !!!! I LOVE HER ..THANK YOU CYNTHIA...WE NEED MORE HELP LIKE THE SERVICE YOU GIVE!"
We responded:
"Jakia thank you so much for this amazing 5-star review! ⭐️ We absolutely love hearing how much you appreciate Cynthia! She truly cares about taking care of our customers, and her patience, knowledge, and dedication are such a valuable part of our team. We’re so grateful for your many years with State Farm and for trusting our office to take care of you. We’ll be sure to share your kind words with Cynthia—she’ll love knowing how much she’s appreciated! ❤️ -Emily Brady"
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Jayme Stockton

August 25, 2026

5  out of  5
rating by Jayme Stockton
"Alex was super friendly and helpful"
We responded:
"Thank you so much, Jayme, for the five-star review! We’re so glad to hear that Alex was friendly and helpful. We truly appreciate you taking the time to share your experience, and we’ll be sure to pass along your kind words to Alex! ❤️ - Emily Brady"
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Stacy Linderer

August 20, 2026

5  out of  5
rating by Stacy Linderer
"I work at another agency and Emily's office was great to work with during an odd customer situation and got it resolved quickly. Very prompt and courteous..."
We responded:
"Stacy, thank you so much for the kind words! We truly appreciate your five-star review and are glad we could help navigate an unusual situation and get everything resolved quickly. We’re always happy to work with fellow insurance professionals, and we appreciate you recognizing our team’s prompt and courteous service. Thank you for trusting Emily Brady State Farm!"
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Jill Van Ede

August 20, 2026

5  out of  5
rating by Jill Van Ede
"I worked with Alexandra in the office and she was amazing to work with. On top of everything with auto and renter's insurance. If you need things done and done right give this office a call."
We responded:
"Thank you so much for the wonderful review, Jill! We’re thrilled to hear that Alexandra was amazing to work with and made your auto and renters insurance experience such a positive one. We truly appreciate your trust in our office and your recommendation! We’ll be sure to share your kind words with Alexandra. ❤️ - Emily Brady"
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Rachel Baisch

August 19, 2026

5  out of  5
rating by Rachel Baisch
"Emily has blessed my classroom and students this year with new books. I am grateful for her support of local teachers and helping instill a love of reading in my students."
We responded:
"Thank you so much for your kind words, Rachel! ❤️ It was truly my pleasure to bless your classroom with some new books. Supporting our local teachers and students is something I’m very passionate about, and knowing these books will help encourage a love of reading makes it even more special. Thank you for all you do for your students every day! 📚🍎 We’re so grateful to have amazing teachers like you in our community! -Emily Brady"
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Drew Carey

August 17, 2026

5  out of  5
rating by Drew Carey
"Always quick to help with any issue I have with my insurance. Reason I haven’t left in over a decade! Keep being awesome."
We responded:
"Drew, thank you so much for the kind words and, even more, for trusting us for over a decade! ❤️ We truly appreciate your loyalty and are always happy to be here whenever you need us. We’ll keep doing our best to make insurance easy and provide the quick, personal service you deserve. Thank you for being part of our State Farm family! 🏠🚗❤️ - Emily Brady"
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Vikki

August 15, 2026

5  out of  5
rating by Vikki
"Miss Emily and her staff are so kind. I did not understand much of anything about home owners insurance. After talking to Miss Emily, my mind was at ease. All of my insurance needs are now met and I can afford it! Thank you ladies!"
We responded:
"Thank you so much for your kind words, Vikki! ❤️ It means the world to us to know that we were able to make homeowners insurance feel a little less overwhelming and help you find coverage that fits comfortably within your budget. We’re so grateful you trusted me and our team with your insurance needs. We’re always here when you need us! 🏡❤️ Thank you for choosing our office! - Emily Brady"
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Twyla Miles

August 14, 2026

5  out of  5
rating by Twyla Miles
"Great agent, always quick to respond and very helpful with any questions."
We responded:
"Thank you, Twyla, so much for the wonderful 5-star review! ⭐️ We truly appreciate your kind words. We’re always happy to help answer questions and make sure you have the coverage and support you need. Thank you for trusting our team with your insurance! ❤️-Emily Brady"
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Holeshot

August 14, 2026

5  out of  5
rating by Holeshot
"I've had Emily as my agent for about a decade. But in the last 2, 3 years or so I've "expanded my portfolio" quite a bit. And every time I have done so, I've dealt with Alex (I hope I'm spelling that correctly). She has been an absolute pleasure to deal with. Handles everything with care, follows up on the issues that do come up (which is not often), and I've been impressed. Honestly, if not for her I either would have switched agents to someone much closer to where I live, or changed carriers altogether. She deserves a raise and more time off. Thank you, Alex."
We responded:
"Wow—thank you so much for such a thoughtful review! ❤️ After nearly a decade with our agency, hearing that Alex has made such a positive impact on your experience truly means the world to us. We’re so glad she has been there to handle the details, follow up, and make sure you feel taken care of.
Alex absolutely deserves the recognition, and we’ll make sure she sees this! 😊 We’re incredibly grateful for your loyalty over the years and especially thankful that our team has given you reasons to stay with us, even when a closer option was available. Thank you for trusting us with your insurance and for taking the time to share this! ⭐️ - Emily Brady
"
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Miranda Hyde

August 10, 2026

5  out of  5
rating by Miranda Hyde
"Cynthia was very knowledgeable and very friendly! Made switching very easy and saved a lot of money!! Thank you so much!!"
We responded:
"Miranda, thank you so much for the amazing review! ⭐️ We’re thrilled to hear that Cynthia made the switch easy and helped you save money! She truly cares about making sure our customers understand their coverage and feel confident in their decisions. We’re so happy to have you with us and appreciate you choosing our agency! ❤️ - Emily Brady"
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Aimee Walker

August 10, 2026

5  out of  5
rating by Aimee Walker
"I love this agency. I called about a change on a claim and Alex was awesome and went above and beyond to help me!it’s refreshing to get an agent that actually doesn’t just make you call customer service."
We responded:
"Thank you so much for the wonderful review, Aimee! ⭐️ We’re so glad Alex was able to help and make the process easier for you. We believe being there for our customers means more than simply sending them to customer service—it means being willing to jump in, answer questions, and help when you need us. We truly appreciate you trusting our agency! ❤️ - Emily Brady"
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Ronald Tefft

August 7, 2026

5  out of  5
rating by Ronald Tefft
"Professional in every way."
We responded:
"Ronald, thank you so much for the five-star review! We truly appreciate your kind words and are so glad you had a professional experience with our team. We’re grateful for the opportunity to help you with your insurance needs! ⭐️ - Emily Brady"
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Em Carey

August 6, 2026

5  out of  5
rating by Em Carey
"Alex was extremely helpful and assisted me with exactly what I needed!"
We responded:
"Thank you so much for your five-star review, Em! We’re happy to hear that Alex was so helpful and able to get you exactly what you needed. Providing friendly, personalized service is always our goal, and we truly appreciate you taking the time to share your experience.

Thank you for choosing our office, and please don’t hesitate to reach out if we can help with anything else! -Emily Brady
"
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David Astroth

August 5, 2026

5  out of  5
rating by David Astroth
"After many long years i finally bought a new car and sold off the old one.

Called up and Alex (I'm pretty sure that was her name, but i was so excited about getting a new car i may have misremembered) helped me set up the new policy immediately! took her less than three minutes to have the new insurance cards sent to me. She also followed up the next day to make sure i was able to sell my old car and handled everything without me having to do anything at all.

Was a great experience and i would highly recommend!"
We responded:
"David, thank you so much for the wonderful review! Congratulations on your new car — that’s always an exciting milestone and we know you saved for a while! I’m so glad Alex was able to make the process quick and easy for you. Our team works hard to take the stress out of insurance changes so our customers can focus on enjoying life’s big moments. It means a lot to hear that the follow-up and service made such a positive impression. We are grateful for your trust in our office and for taking the time to share your experience. We truly appreciate your recommendation and look forward to being here whenever you need us! - Emily Brady"
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Tu Do

July 30, 2026

5  out of  5
rating by Tu Do
"Cynthia has been very kind and patient to help me get what I needed and answer all of the questions I had. I enjoy working with her to figure out my insurance. She's great!"
We responded:
"Tu, thank you so much for your wonderful review! We truly appreciate you taking the time to share your experience. It is so important to Cynthia to make sure our customers feel informed, supported, and confident in their coverage decisions, so she’ll be thrilled to hear your kind words. We’re grateful for the opportunity to help you with your insurance needs, and we look forward to being here whenever you need us! - Emily Brady"
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David Garr

July 22, 2026

5  out of  5
rating by David Garr
"Super friendly, great explanation of coverage. And even better prices"
We responded:
"David, thank you so much for your kind words and for the 5-star review! We’re so glad you had a great experience with our team. Taking the time to explain your coverage and make sure you understand your options is something we take pride in, and we’re thrilled we could also help you find a great value. We truly appreciate your support and look forward to being here whenever you need us! - Emily Brady"
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Lori Hyatt

July 14, 2026

5  out of  5
rating by Lori Hyatt
"We recently moved to Missouri and had to transfer all of our insurance policies. I can't say enough about Cynthia! She worked tirelessly and got everything done with minimal effort from me! Easiest transfer we've done! When our family moves, we'll be sure to recommend her and the team!! Thank you, Cynthia."
We responded:
"Lori, thank you so much for your wonderful review, and welcome to Missouri! We’re thrilled to hear that Cynthia made your insurance transfer such a smooth and stress-free experience. Moving comes with plenty of challenges, so we’re glad she could take that off your plate and make the process easy. Your recommendation means so much to Cynthia and our entire team. We truly appreciate you trusting us with your insurance needs, and we’re here whenever you need us. Welcome to the neighborhood! - Emily Brady"